Frequently Asked Questions
Here you will find answers to frequently asked questions.
Our guaranteed check-in starts at 15:00 hours. If you arrive earlier, we will try to provide you with a room, depending on availability, even earlier. To be sure, we kindly ask you to reserve the option for early check-in.
Check-out is usually by 11:00 AM. If you need more time, you can easily book a late check-out.
Naši snídani podáváme denně od 07:00 do 10:00 hodin.
We are happy to provide a child cot free of charge.
For children up to 11 years old, we offer an extra bed including breakfast for €25.00 per night.
Children up to 15 years old pay for an extra bed including breakfast €35.00 per night.
Please inform us in advance if you need a child cot or extra bed.
Opening hours of Schlosspark-Restaurant:
Tuesday – Saturday: open from 18:00 (kitchen until 21:00)
Sunday & Monday: closed
Opening hours of Bellinis:
Thursday – Monday: open from 18:00
Tuesday & Wednesday: closed
Coffee & pastries: daily 12 – 16 hours
Opening hours of Weinstube Fine Dining:
Wednesday to Saturday from 18:00
*Reservations at least 1 day in advance required
Please inform us in advance of any allergies, intolerances, or special dietary requirements, such as vegetarian or vegan meals. Our chef looks forward to creating a personalised menu tailored precisely to your needs.
Your four-legged companions are warmly welcomed in our new building. For their stay, we charge €15 per dog per night.
Please keep in mind that dogs are not allowed in the historic part of the castle – including the castle rooms, the restaurant in the castle park, and the breakfast area.
In Bellinis, however, dogs are welcomed guests and can accompany you there.
Our wellness centre offers a Finnish sauna, a bio sauna, steam baths, an ice bath, and a fitness studio.
Saunas:
Every day from 11:00 to 21:00
Wellness centre:
Every day from 11:00 to 21:00
Fitness room (coming soon):
Every day from 08:00 to 21:00
The hotel also features beauty and massage rooms. Please book wellness treatments in advance.
If you cannot find your personal matter, do not hesitate to contact our reservation team at any time.